We stay on board
We got you covered, even after your application is up and running
- Solving problems in a heartbeat
- Keeping your software up-to-date and in top shape
- Adding any new feature you might need
Becoming long-term partners
From solving issues to providing security updates and ensuring performance optimisation: we keep your solution running smoothly and safely. 24/7. And because an application is never truly ‘finished’, we always leave room for new functionalities. Both proactively and reactively, we continue to meet your needs.
Support
In the rare case of a bug, we are on it faster than you can say ‘ticketing system’. Want us to introduce your team to the solution we built? We happily stop by for training sessions.Maintenance and optimisation
Your application should be fast and efficient. And our continued efforts in maintenance and optimisation ensure just that!Release management
Our solutions have sufficient power to boost your business for years to come. If you grow, your application keeps pace. But if you’re interested in new features, we make sure they get added to the mix, too.
Impressive speed
If it’s urgent for you, it’s urgent for us. Our SLA contracts state impressive guaranteed response times and we report on them, too, so you know we keep our word.
Helpful overview
Got bugs to report or changes you want to request? Our ticketing system is synonymous with clear communication. It gives you an overview and constant updates, so you don’t have to keep track of everything yourself.
Clear expectations
With Tactics, you always know what to expect. Either we work with a fixed price for support and maintenance, or we provide detailed cost estimates and timings for new features. No surprises there!
