The year 2009, when the city of Antwerp contacted us to improve their tool for before-school care, marked the start of a success story that continues to this day. After all, the cities of Ghent and Leuven quickly followed in Antwerp’s footsteps, requesting their own custom-made applications. Furthermore, we started receiving requests from numerous other cities and municipalities that needed help streamlining their daycare systems in terms of administration, attendance recording and more. This encouraged us to transform the made-to-measure platform we built for the city of Leuven into a more standardized (yet still flexible) product suitable for small municipalities with a lesser budget, as well as for entire regions, like the East Cantons. Read on to find out all about this project, the advantages our web-based application brings to the table, and how we went about building it.
We analyzed the existing applications, explored ways to move our alternative to the web, and talked to users about the improvements they suggested. Together with both policy makers and the caretakers who would be using our tool, we drew up a detailed analysis. We took the parent as our starting point and came up with a web-based application consisting of four main components:
These four components can also be used separately. For instance, the city of Halle only uses the first two (a combination we call ‘Lokaal Loket’), while OCMW Kortrijk has rolled out just the admin part.
Our web-based solution offers key advantages for everyone in the industry. For one, it is a total package, combining everything from attendance recording to invoicing, and it is remarkably extensive to boot, in terms of functionalities as well reporting. Our platform is as flexible as they come, too, catering both to nurseries that work on an income-related basis (whose day rates are determined by Kind en Gezin) and those who do not. In addition, we offer not only hosting but also extensive support, always striving to find new solutions to meet Kind en Gezin’s needs. And how about our 99.5% uptime, which guarantees that our customers can always rely on our application?
It doesn’t even stop there, because monthly updates regularly treat our users to novelties such as an updated layout or the possibility to not only log children’s coming and going in the mobile app, but also their play times, lunch times and nappy times. We have been hard at work improving the performance and speed of our application, too, and there’s a live dashboard in the making as we speak. Among other things, this dashboard will allow users to access new information and use new filtering options, and to connect to Google Analytics. Our application is growing as fast as the children it helps find suitable daycare for!